Who we are

The controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 is:

Stanspop Shop
223A Foxhall Road
Ipswich, Suffolk IP3 8LF
United Kingdom
Phone: +44 7358 245768
Email: support@stanspopshop.com
VAT registration number: GB 817871010

What data we collect and why

  • Orders: name, billing and delivery address, email address, phone number and order details, to process and deliver your order and handle returns (legal basis: performance of a contract).
  • Payments: payment is processed by the payment provider you choose at checkout; we do not store full card details (legal basis: performance of a contract).
  • Customer account: if you create an account, we store your login details and order history (legal basis: performance of a contract).
  • Contact form and email: the information you send us, to answer your enquiry (legal basis: legitimate interests).
  • Accounting: we keep order and invoice records for as long as required by UK tax law, normally 6 years (legal basis: legal obligation).
  • Website operation: our hosting provider processes technical data such as IP address and browser type to deliver the website securely (legal basis: legitimate interests).

Cookies

We use strictly necessary cookies to run the shop (for example the shopping basket). Other cookies, such as for statistics or marketing, are only set with your consent. You can change your choices at any time via the cookie banner. Details are in our Cookie Policy.

Sharing your data

We share data only where necessary: with delivery companies to deliver your order, with payment providers to process payment, and with our hosting and IT service providers who act on our instructions. Some providers may process data outside the UK; where this happens, appropriate safeguards are in place.

How long we keep data

We keep personal data only for as long as necessary for the purposes above or as required by law.

Your rights

You have the right to access, rectify or erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, please contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO), ico.org.uk.